This privacy notice explains how policyline may collect, use and share your information.

Please read it carefully and contact policyline if you have any questions.

We are legally required to give you this notice by applicable law and our agreement with the federal government. We respect your personal information and want you to fully understand how we may use and share your information.

We must collect certain information about you, called Personally Identifiable Information (“PII”) in order to help you complete your application for health insurance. PII is information that can be used to identify you or trace your identity.

Below you will find a few examples of PII. This is not a complete list.

  • Name, address, date of birth, telephone number, email address
  • Social security number
  • Household income
  • Race or ethnicity
  • Credit or debit card numbers

We will only use the information that we need to help you obtain health insurance through the Federally-facilitated Exchange (“FFE”) and to provide Authorized Functions approved by the FFE, or other services permitted under applicable law.

Below you will find a few examples of the authorized functions that we may conduct. This is not a complete list.

  • Helping you with your application for insurance
  • Answering questions about your eligibility
  • Helping to enroll you in a qualified health plan
  • Helping with filing appeals of eligibility determinations
  • Correcting errors in your application
  • Emailing information periodically or communicating through email

We may only share your information as described in this notice. We may share your information with certain Federal or State agencies, the health insurance issuer that you select or subcontractors that help us to provide services to you. We must get your permission to share your information for any other purpose that is not described in this notice.

If you do not want to share your information, you may not be able to enroll in a health insurance plan.

We are required to keep your information safe and secure. We have developed privacy and security policies that we must follow to make sure that we protect your personal information.

If you have any questions regarding these policies please do not hesitate to contact us.